Terms & Conditions

Distributor Policy Manual:

Terms:

Due and payable in full within 30 days from the date of invoice unless otherwise agreed upon in writing.
Nachi reserves the right to suspend shipments and decline orders to any and all Customers with invoices older than 30 days and/or over their assigned credit limit. Accounts 60 days old will be placed on hold until payment is received.
Accounts over 90 days old will be assigned to a collection agency.

Invoices:

Invoices will be sent to the Customer via fax or email as requested by customer.

Payment:

All checks should be payable to Nachi America Inc. and should be mailed to:

LOCK BOX LOCATION:
NACHI AMERICA INC. (FOR THE BANK OF TOKYO)
DEPT. CH 19398
PALATINE, IL 60055-9398

ACH PAYMENTS BANK INFORMATION:
BANK OF TOKYO-MITSUBISHI USF LTD
CHICAGO BRANCH
227 WEST MONROE STREET, SUITE 1550
CHICAGO, IL 60605
ACCOUNT NAME: NACHI AMERICA INC.
ACCOUNT # 6621020495
ABA# 071002341

Shipping Policies:

F.O.B shipping Point: Greenwood, IN or Los Angeles, CA
Minimum order amount is $50.00. A $10.00 service charge will be assessed to orders totaling less than $50.00.
All orders over $1,000 will be shipped free of charge using best method.
Nachi Ships all products via UPS or truck.
Cut off times are 3:30pm Eastern Standard time for the Greenwood, Indiana warehouse and 3:30 pm Pacific Standard time for the Cerritos, California warehouse.
Nachi makes all efforts to ship in-stock tools the same day. However, customers will be duly notified via phone or order acknowledgments on estimated shipping times based on order back log.
All orders placed after cut-off time will be processed the next day including pick-ups or next day air orders.
These shipping polices apply to all fax, EDI and web orders.
Unless specified all orders will be shipped via UPS Ground. If distributor requires Next Day, 2nd Day or 3rd Day air services, it must be clearly marked on the order. Shipping Guarantees, if any, are not made by Nachi, but by the shipper.
All pick up orders must be placed at least 2-hours before pick up.

Ordering Policies:

All orders are accepted only under Nachi America Inc. Standard Terms and conditions of sale.
Nachi does not accept phone in orders. Orders must be placed via fax, via web or EDI.
Orders with price discrepancies will not be entered until pricing is corrected on a distributor purchase order.

Price Changes:

Nachi publishes price list on its standard product lines for its authorized distributors.
All pricing, distributor discounts are subject to change without prior notice. All orders received afterthe price or discount changes will be processed at the revised pricing.

Claims for Shortages and Damaged Goods:

Claims for shortages or damaged goods must be submitted in writing to Nachi America Inc. within ten (10) days after receipt of goods.
Claims made after ten (10) days will not be accepted.

Product Returns:

All returns must be made within 30 days of delivery.
Prior Written Authorization & RGA# must be provided by Nachi before returning any items.
Proof of Purchase, (Nachi Invoice Number) must be provided on all items.
All returns may be subject to 15% restocking charge, unless an offsetting order for equal or greater amount is placed with Nachi for the products being returned.
All items subject to Nachi inspection.
All items must be returned in their original unopened Nachi Packaging and in Re-Saleable condition.
Discontinued items or special made items are not returnable.Ø RGA # should be mentioned on all returned packages.
Distributor is responsible for all shipping expenses. In case of error on Nachi’s part, shipping expenses will bepaid by Nachi.

Annual Stock Adjustment Plan:

All returns must be approved by Nachi.
A detailed item listing must be provided to Nachi prior to any return.
All items must have been purchased within the last 18 months.
Proof of Purchase, (Nachi Invoice Number) must be provided on all items.
All items subject to Nachi inspection.
All items must be returned in their original unopened Nachi Packaging and in Re-Saleable condition.
Discontinued or special made items are not returnable.
Yearly stock adjustments are only done during the months of October - December.
A stock order of equal or greater value must be placed along with the stock return.
Distributor is responsible for shipping expenses.

EDI and Web orders:

Placing orders through EDI or the Nachi E-business website is the preferred method of receiving orders.
For Log in access for E-business website please send an email to bearings@nachiamerica.com
Only authorized Nachi distributors will receive log in access to our E-Business website.
In order to set up EDI ordering please contact Nachi at bearings@nachiamerica.com or 1-888-340-8665.
A single web or EDI order cannot have two separate shipping methods. If two separate methods are required a second order must be entered.
EDI or web orders placed after 3:30 pm Eastern standard time will be processed the following day.

Blanket order Plan:

Nachi encourages use of blanket orders to help distributor keep appropriate inventories at their disposal and lockin stock at Nachi warehouse.
All Blanket order must have duration of 1-year or less from the date the order has been placed. Nachi will promptly invoice and ship the balance of the blanket order after 1-year due date.
Blanket order(s) must have at least 4-firm release dates.
Distributor is responsible for re-stocking charges on cancelled blanket orders unless or until an offsetting order is placed.
Early release dates are acceptable.
Sufficient amount of time should be given to Nachi to build inventory levels if usage on a particular item(s) on blanket if quantities requested exceeds Nachi’s normal sales usages.
NOTHING HEREIN LIMITS NACHI AMERICA INC. THE RIGHT TO CHANGE THESE TERMS AND CONDITIONS. NACHI AMERICA INC. RESERVES THE RIGHT TO MODIFY THESE TERMS AND CONDITIONS WITH OR WITHOUT NOTICE.
715 Pushville Road Greenwood, IN 46143
317.530.1001 Fax: 317.530.1011

Warranty Terms & Conditions:
Nachi (the “Company”) warrants to original equipment manufacturers and to industrial and commercial distributors and users of Nachi brand products (the “Products”) purchased from the Company that each new Product shall be free from defects in materials and workmanship. The Company’s sole obligation under this warranty is limited to furnishing, without additional charge, a replacement for or, at its option, repairing or issuing credit for any Product which shall within one year from the date of sale by the Company be returned freight prepaid to the warehouse designated by a Company representative and which upon inspection is determined by the Company to be defective in materials or workmanship. Complete information as to operating conditions, machine setup and application of cutting fluid should accompany any returned Product. This warranty shall not only apply to any Product which has been subjected to misuse, improper operating conditions, improper machine setup or improper application of cutting fluid or which has been repaired or altered if such repair or alteration in the Company’s judgment would adversely affect performance of the Product. THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. The Company’s sole liability on any claim of any kind, whether in contract, or otherwise, for any loss or damage arising out of , connected with, or resulting from the manufacture, sale, delivery or use of the Product shall in no case exceed the cost of replacement or repair as provided herein. IN NO EVENT SHALL THE COMPANY BE LIABLE FOR ANY SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES. There are no other warranties, express or implied, made by the Company to original equipment manufacturers or to industrial or commercial distributors or users except the warranty against defects in material and workmanship set forth above, and the Company neither assumes nor authorizes any person or firm to assume for it any other obligations or liability in connection with its Products.