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Customer Survey
Process:
Location:
Greenwood Indiana
Miami Florida
LA California
Ontario Canada
Other
Product/Service:
Bearings
Cutting Tools
Gear Tools
Hydraulics
Materials
Machine Tools
Warehouse
Shipping Receiving
Other
Company:
Name:
Email Address:
Department:
Engineering
Management
Purchasing
Receiving
Sales
Service
Shipping
Other
If you chose other for any of the selections, please specify in the comments area below.
Please indicate your primary association:
Customer
Supplier
Delivery Partner
Internal
External
1.
Quality
: How would you rate the overall Quality of the Product /Service?
Excellent
Very Good
Good
Fair
Poor
2.
Delivery
: Delivery of the Product / Service was as planned?
Strongly Agree
Agree
Neither Agree or Disagree
Disagree
Strongly Disagree
3.
Value
: Is the Product /Service Competitive and Reasonable?
Strongly Agree
Agree
Neither Agree or Disagree
Disagree
Strongly Disagree
4.
Communication
: Communication with the Nachi representative was effective and efficient?
Strongly Agree
Agree
Neither Agree or Disagree
Disagree
Strongly Disagree
5.
Responsiveness
: My requests were addressed in a timely manner?
Strongly Agree
Agree
Neither Agree or Disagree
Disagree
Strongly Disagree
6.
Overall Relationship
: How would You Rate your Overall Relationship / Satisfaction with Nachi?
Excellent
Very Good
Good
Fair
Poor
Comments:
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